Privacy Policy

1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

Name: TRESLOCOS, SL

CIF/NIF: B66141797

Registered Office: Carrer San Eusebi 18 Bajos , 08006 Barcelona (Barcelona)

Registered in the Barcelona Commercial Registry , Sheet B 444186, Folio 91, Volume 44003, Section 8.

Telephone: 932176087

Email: info@platadepalo.com

2. FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

In accordance with the provisions of EU Regulation 679/2016 and Organic Law 3/2018 of December 5 on the protection of personal data and guarantee of digital rights, we inform you that the personal data you provide us and those generated during the development of the relationship with you are processed for the following purposes:

The various treatments mean that your personal data may be used for the following purposes:

2.1. Data provided to formalize a purchase:
Manage, process, send and track purchases made.
Contact the user to complete the purchasing process.
Conduct quality and satisfaction surveys.
Send personalized commercial communications to the User about our products and services, by any means provided to us.
Conduct analyses on the use of the Website and check the preferences and behaviour of users.

Allow your participation in commercial promotions and/or raffles.

Accounting, tax and administrative management.

2 .2. . Data provided through contact forms:
Manage, process and respond to your requests, queries, incidents or queries.
The offering of products and services.
Conduct analyses on the use of the Website and check the preferences and behaviour of users.

2. 3. Data provided for sending Newsletter
Manage subscription and/or unsubscription from the Newsletter.
The offering of products and services.
Conduct analyses on the use of the Website and check the preferences and behaviour of users.

2.4. Data provided to participate in personnel selection processes or spontaneous candidatures.

Evaluate your candidacy in personnel selections.

3. HOW LONG WILL WE KEEP YOUR DATA?

The personal data provided will be kept as long as its deletion is not requested by the interested party, or by the person legally acting as their legal representative and this is appropriate, and as long as they are necessary - including the need to keep them during the applicable limitation periods - or relevant for the purpose for which they were collected or recorded.

Data retention will be subject to the legal obligation of TRESLOCOS, SL to retain it. After these periods, the data will be destroyed or deleted, and the deletion, elimination or destruction will be carried out so that the information contained in the media cannot be recovered .

4. WHAT ARE THE CAUSES THAT LEGITIMIZE THE PROCESSING OF YOUR PERSONAL DATA?

The legal basis for the processing of your data is the consent given by the interested party. This is obtained expressly and unequivocally by completing and, where appropriate, sending the paper or electronic documents and forms in which your data are collected. In all the entity's documents, which are used to collect data for different uses, there are information clauses in accordance with the provisions of the data protection regulations and consent is expressed expressly by the signature of the interested party, or by sending the forms on the website.

It is also a cause for legitimation the treatment when it is necessary for the execution of a contract, or the provision of a service provided to the interested parties, in which they are a party, or for the application at their request of pre-contractual measures (art. 6.1.a and b GDPR).

Compliance with the legal obligations to which the controller is obliged and for the satisfaction of legitimate interests is also a cause for legitimacy, provided that the interests or fundamental rights of the interested parties do not prevail over these.

5. TO WHICH RECIPIENTS WILL YOUR PERSONAL DATA BE TRANSFERRED?

Your data will not be transferred to any entity without your consent, except for transfers provided for by law. In this regard, your express consent will be requested for the transfer of your data to any other entity.

As a consequence of the management of the authorized purposes, your data may be communicated to entities or persons directly related to TRESLOCOS, SL and the services provided by it. Likewise, your personal information will be available to public administrations, judges and courts, to address any potential liabilities arising from the processing and provided that these transfers are protected by law.

Your data may also be transferred to companies that provide us with some type of consulting, IT maintenance, marketing, training or auditing services. These entities only have access to the personal information that is necessary to carry out these services, requiring them through a “data processing contract” that they maintain confidentiality, that they cannot use the information for other purposes and that they adopt measures to guarantee its integrity and availability.

No international transfers of data outside the European Union or to entities that do not comply with the data protection standards established by EU Regulation 679/2016 are planned.

The personal data processed by TRESLOCOS, SL are provided by the interested party, or obtained from sources accessible to the public.

6. WHAT CATEGORIES OF DATA DO WE PROCESS? 

The data processed are those necessary for the fulfillment of the purposes authorized by the user.

6.1. To formalize a purchase:
Identification data: name, surname and ID number.
Contact information: email address, telephone number and postal address.
Goods and services transactions: products and services acquired.
Economic and financial data: bank card.
Browsing data.

6.2. Data provided through contact forms:
Identification data: name and surname.
Contact information: email address, telephone number and postal address.
Other data: data provided by the Users themselves in the open fields of the forms available on the Website.

Browsing data.

6.3. Data provided for sending Newsletter:
Identification data: name and surname.
Contact details: email address.
Browsing data.

If the user provides data of other people, he/she declares that he/she has their consent and undertakes to transfer to them the information contained in the Privacy Policy.

7. WHAT ARE YOUR RIGHTS?

Any person has the right to obtain confirmation as to whether or not TRESLOCOS, SL processes personal data concerning him or her.

Interested persons have the right to access their personal data and to obtain a copy of the personal data being processed, to update them, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. TRESLOCOS, SL will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Also in certain circumstances, provided for in article 18 GDPR, interested parties may request the limitation of the processing of their data, in which case TRESLOCOS, SL will process them, with the exception of their conservation, with the consent of the interested party or for the formulation, exercise or defense of claims, or with a view to the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a particular Member State.

In the event that it is applicable, as a consequence of the application of the right to deletion or opposition to the processing of personal data in the online environment, the interested parties have the right to be forgotten according to the jurisprudence of the Court of Justice of the EU.

Under the right to portability, data subjects have the right to obtain the personal data concerning them in a structured, commonly used and machine-readable format and to transmit it to another controller.

Every data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, subject to the exceptions provided for in Art. 22.1 GDPR.

The interested party has the right to have their data deleted, if the purpose for which the processing or collection was carried out disappears, if consent is revoked when this is what legitimises the processing, or for any other reasons contained in article 17RGPD. The deletion will be carried out by proceeding to the high-level deletion of the data contained in automated media and the physical destruction of non-automated media. 

8. HOW CAN RIGHTS BE EXERCISED?

By writing to the addresses indicated in the heading, indicating the right that is being requested. Occasionally, and in order to prove the identity of the applicant, the presentation or copy of the DNI or other equivalent document that identifies him/her may be requested.

9. WHAT CLAIM ROUTES ARE AVAILABLE?

If you consider that your rights have not been properly respected, you have the right to file a complaint with the Spanish Data Protection Agency.