Jewelry cleaning and care set

Keep your jewelry looking pristine with the PLATADEPALO cleaning and care set. Discover the complete solution for caring for your jewelry. This set includes a leather jewelry cream and a polishing cloth, giving you everything you need to keep your favorite pieces in perfect condition. With the quality and efficiency that characterizes PLATADEPALO, your jewelry collection will always be shiny and radiant. Get this essential set today!

Materials

• 925 Silver : All our jewelry is handmade in 925 Sterling Silver. What does 925 mean? It means that 92.5% is silver and 7.5% is copper, because pure silver is very soft and we need to add a little copper to make it hard and workable.

• Bronze : Also used in many of our jewels, bronze was the first important alloy obtained by man. For millennia it was the basic alloy for the manufacture of weapons and utensils and goldsmiths of all ages have used it in jewelry.

• Gold : some of our pieces have 3 micron gold plating.

• Natural stones : we use Agate, Amethyst, Amazonite, Chalcedony, Carnelian, Quartz, Smoky Quartz, Fluorite, Garnet, Jade, Jasper, Labradorite, Lapis Lazuli, Onyx, Tiger's Eye, Ox's Eye, Cat's Eye, Prehnite, Pyrite, Reconstituted Turquoise, Tourmaline.

• Ebony .

• Water pearl .

• Mother-of-pearl, bone and teak .

• Zirconias .

• Leather .

• Silk, rayon and other fabrics .

• Occasionally, hematite, rock crystal and stainless steel .

If you wish to make a change or return, you have a maximum period of 14 calendar days from the date of delivery of the order.

Your products must be in the same condition as they were delivered , along with the parts, packaging and a copy of the order details or a paper with the order number so that it can be identified.

Along with the returned items, you must include your name, surname, address (specifying that it is a return in the package) and a telephone number so that we can contact you if there is any problem with your return.

Once the condition has been checked, the corresponding amount will be paid if the jewel is in perfect condition. If not, the customer will be offered to repair the piece if it is defective or to refund the amount if the piece has arrived in poor condition and has not been broken or damaged by the buyer.

All PLATADEPALO jewellery has a three-year guarantee from delivery or two years if purchased before 2022. If during this period your jewellery breaks or is damaged, please contact us.

We will need you to keep the defective product and send us a photo showing its condition, so that we can process your incident. We need to check the condition in order to provide you with a solution. Once assessed, depending on the situation and the product, we will offer you one solution or another.

This warranty does not cover breakage due to misuse, wear and/or scratches caused by use, wear of the gold plating or dirt on the jewelry.

925 Sterling Silver is a precious metal and can get dirty. You can see how to clean your jewelry here .

If you have any questions or problems with quality, just contact us and we will be happy to help you. You can contact us by email at info@platadepalo.com , by phone at +34 932 176 087 or by whatsapp at +34 667 429 476.

Certificates

You can find our certificates here:

Quality certificate

Contrast report